FAQ On External Repairs Flow (Doc ID 2138987.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Goal

External Repairs Flow
When trying to set up External Repairs on our Depot Repair process. There are times when we receive material that must be repaired by an external supplier. So the workflow would be :
- RMA to receive the faulty equipment
- send it to the supplier to be repaired and receive it back
- shipped it to the customer

How to perform the setup of the 2nd step: 'Send it to the supplier to be repaired and receive it back'.

Solution

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