Unexpected Certificate Error While Accessing Oracle Accounting Hub Reporting Cloud Service For E-Business Suite

(Doc ID 2139023.1)

Last updated on NOVEMBER 30, 2016

Applies to:

Oracle General Ledger - Version 12.2.4 and later
Information in this document applies to any platform.


The steps in Doc ID 2034564.1 were followed to add downloaded certificates to configure Oracle instance access to the Oracle Cloud.
Later, when attempting to access the Accounting Hub Cloud Service from EBS General Ledger, access fails with the following certificate error.     

You have encountered an unexpected error. Please contact the system administrator for assistance.

Underlying error:

javax.net.ssl.SSLKeyException: [Security:090504]Certificate chain received


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