NullPointerException When Logging In To Oracle Mobile (Smartphone App) For Product Hub (Doc ID 2139141.1)

Last updated on SEPTEMBER 12, 2016

Applies to:

Oracle Product Hub - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

Problem Statement
When logging in to Oracle Mobile Product Information for Oracle E-Business Suite. see java.lang.NullPointerException.
This issue is happening only when trying to sign in via mobile production information app -- using the Product Information Management Data Librarian responsibility through regular application works fine.

Error

Steps To Reproduce

  1. Attempt to sign in via mobile production information app.

    Cause

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