R12: AP: iSP: Customer Company Address Is Changed To Default Address On Changing The Customer Tax Payer ID While Entering PO Matched Invoice Through iSupplier Portal (Doc ID 2139332.1)

Last updated on APRIL 28, 2017

Applies to:

Oracle iSupplier Portal - Version 12.0.1 and later
Oracle Payables - Version 12.0.1 and later
Information in this document applies to any platform.

Symptoms

In iSupplier portal pages during creation of PO matched Invoice fill in Customer Company Address and change Tax Payer ID. After clicking Next to navigate to next pages find that the Customer Company Address is disappeared or changed to default address.

STEPS
1. Log into Application
2. Choose iSupplier Portal Full Access Responsibility
3. Go to Finance, create a new invoice with PO
4. Fill in Customer Company Address (change default address) and change the Tax Payer ID
5.After navigating to next few pages, find that the Customer Company Address is disappeared or changed to default.

Changes

 

Cause

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