Accrual Balances Not Showing Up On Self-Service Page (using Simplified Chinese language) (Doc ID 2139776.1)

Last updated on MAY 23, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

On : 12.1 HRMS RUP8 version, Assignment,Term,Pay,ChgMgr,LOA

ACTUAL BEHAVIOR
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The accrual balances are not showing up on the Self-Service page of Absences when it is accessed via simplified Chinese version.

EXPECTED BEHAVIOR
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Accrual balances under Entitlement Balances should be displayed even when logged in under Chinese language session similar to English language session

STEPS
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The issue can be reproduced at will with the following steps:
1. Log in under employee via Chinese language
2.NAV: Absence Management > Entitlement Balances > Show Accrual Balances
3. All the accrual balances are not getting displayed.
4. However, when logged in via English language, all the accrual balances are displayed

Cause

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