Intermittent Pending Move Transactions Within Repair - WIP (Doc ID 2140004.1)

Last updated on MAY 22, 2016

Applies to:

Oracle Depot Repair - Version 12.1 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Some pending WIP transactions created from Depot Repair are not completing

EXPECTED BEHAVIOR
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Expect the transactions to complete correctly

STEPS
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The issue can be reproduced at will with the following steps:
1. Create a Service Request and Repair Order
2. Create a WIP Job from the RO
3. Receive the Defective Part
4. Create Material Requirement, Issue Material and Transact Resources from Technician Portal
5. Complete the Repair Operations
6. Move transactions do not complete.

Cause

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