My Oracle Support Banner

MFS MP : Email Synchronisation Error after applying Patch 22757089:R12.CSM.B (Doc ID 2140034.1)

Last updated on SEPTEMBER 02, 2020

Applies to:

Oracle Mobile Field Service - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to sync from MFS MP client to Enterprise the following error occurs in Deferred transactions:

Error Message: API programming Warning ( CS_ServiceRequest_PUB.Update_ServiceRequest ): The p_caller_type parameter was ignored.
PLC error ( CS_ServiceRequest_UTIL.Validate_Type ) : The possible reasons for the error are:
- The responsibility does not have access to this type of service request.
- The type of service request specified is invalid.
API programming error: CS_ServiceRequest_UTIL.Validate_Type .

The issue can be reproduced at will with the following steps:
1. Apply Patch 22757089:R12.CSM.B

2. Log in MFS MP
3. Sync with Server




To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.