Receiving Returns Window Hangs Up When Clicked On Lot-Serial Button

(Doc ID 2140087.1)

Last updated on MAY 23, 2016

Applies to:

Oracle Inventory Management - Version 11.5.10 to 12.2 [Release 11.5 to 12.2]
Information in this document applies to any platform.


Receiving returns window hangs up when clicked on Lot-Serial button

When trying to perform a return against a Purchase Order with serial items and click on Lot/Serial, the form just locks up indefinitely

Expect the form to open so that serial numbers can be entered to be returned.

The issue can be reproduced at will with the following steps:
1. Navigate to Returns form.
2. Query the PO/Receipt
3. Click the lot/serial button, nothing happens.


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