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Inactive Customers Can No Longer be Dunned after Patch 18162131:R12.IEX.B (Doc ID 2140315.1)

Last updated on DECEMBER 17, 2020

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are no longer able to send dunning to inactive accounts after the application of performance fix patch 18162131:R12.IEX.B

Cause

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In this Document
Symptoms
Cause
Solution
 1. Bug Summary
 2. Fixed Files
 3. Recommended Patches
 4. Solution Steps
References


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