Inactive Customers Can No Longer Be Dunned after Patch 18162131:R12.IEX.B

(Doc ID 2140315.1)

Last updated on AUGUST 29, 2017

Applies to:

Oracle Advanced Collections - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

You are not longer able to send dunning to inactive accounts after the application of performance fix patch 18162131:R12.IEX.B

Cause

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