Price Holds (Check Periodic Alert) Does Not Send Alerts (Doc ID 2140579.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Payables - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

Price Holds (Check Periodic Alert) does not send alerts

We want to implement the Payables Invoice Hold Alerts. We have invoices on Price hold. When I run the Alert via Request Periodic Alert Check I get no emails and the Output from the process says this:

************************************************************************* (ROUTINE=alepaa) (FILE=7589603/alr/lib/alepea.c) (LINE=1078)
Performing alert "Price Holds" (ROUTINE=alepaa) (FILE=7589603/alr/lib/alepea.c) (LINE=1080)
Connecting to "APPS" (ROUTINE=alepaa) (FILE=7589603/alr/lib/alepea.c) (LINE=1169)
Performing action set "Agent messages" (ROUTINE=alepea) (FILE=7589603/alr/lib/alepea.c) (LINE=287)

Oracle Alert did not perform any actions for this action set because you have not assigned any actions to this action set. (ROUTINE=alepea) (FILE=7589603/alr/lib/alepea.c) (LINE=419)

Cause

Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms