BI Publisher Arabic Fonts (Simplified Arabic) Not Working As Expected (Doc ID 2140765.1)

Last updated on MAY 24, 2016

Applies to:

BI Publisher (formerly XML Publisher) - Version 12.2 to 12.2 [Release 12.2]
Information in this document applies to any platform.

Symptoms

On Oracle Applications 12.2,
BI Publisher Arabic fonts (Simplified Arabic) not working as expected as the pdf output has the words breaking and showing space in between.

The issue can be reproduced at will with the following steps:
1. Use simplified arabic font in rtf template
2. Registered the the simplified Arabic fonts in Doc ID 373377.1.
3. Generated the pdf output and the output has the words breaking with spaces

The issue has the following business impact:
Due to this issue, users cannot use the reports.

Cause

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