Service Billing Only Credit Card Orders Authorized Only The First Order Line, Not The Other

(Doc ID 2141431.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Teleservice - Version 12.2.5 and later
Information in this document applies to any platform.


On : 12.2.5 version, Charges UI, APIs, and schema

When submitting Credit Card charges, orders are authorized only the first order line, but not the other lines.

When submitting Credit Card charges, orders should authorize all the order line.

The issue can be reproduced at will with the following steps:
1. Open the SR form and create Credit Card order with multiple lines.
2. The CC charges only for the first line and not the total of all lines.


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