Is Ship To Location Mandatory For "Credit Only" Return Order? (Doc ID 2141466.1)

Last updated on MARCH 21, 2017

Applies to:

Oracle Order Management - Version 12.1 and later
Information in this document applies to any platform.

Goal

While trying to book a Bill Only sales order without a Ship-To address, the system throws an error. But system allows to create a RMA credit order without a Ship-To address.

Our requirement is to mandate the ship to location on the sales order header, Since our tax calculation for the credit only orders are based on the Ship To location given on the order header.

 Need to know the standard functionality and how to achieve the requirement.

 

Solution

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