Customer Page Customer Information (DFF) Flexfield: ORA-01722: Invalid Number Error (Doc ID 2141651.1)

Last updated on JUNE 01, 2016

Applies to:

Oracle Receivables - Version 12.0.0 and later
Oracle Trading Community - Version 12.0 and later
Information in this document applies to any platform.

Symptoms

On : 12 version, Customers Module, since updating the descriptive flexfield Customer Information (DFF) and adding a new column labeled 'Client type' to the flexfield the following error occurs when updating any field in the customer information section of the Receivables customer form

ERROR
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The following SQL error occurred: ORA-01722: invalid number.


STEPS
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The issue can be reproduced at will with the following steps:
1. Navigate to the Receivables Customer page with the Customer Information DFF.
3. Update any value in any field on the form section with the Customer Information DFF and save.
4. The error occurs for all accounts and occurs since modifying the DFF.


BUSINESS IMPACT
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The issue has the following business impact:
Due to this issue, users cannot update any data on the Customer Information DFF section of the Customer form.

Cause

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