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When A Split Order Line Is Under Shipped, Order Header Is Closed, But Line Is Still Open (Doc ID 2141883.1)

Last updated on MARCH 12, 2018

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


ACTUAL BEHAVIOR
When a split Sales Order Line is under shipped, the Order Line is getting closed even though full line quantity is not shipped. Order Header is closed, but Line is still open.

EXPECTED BEHAVIOR
Expecting the line to stay open until the full line quantity is shipped.

Cause

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