In Agent Dashboard, the Scroll Bar in the Quick Notes Pop-up of the Service Request is Not Working

(Doc ID 2142194.1)

Last updated on MAY 25, 2016

Applies to:

Oracle Customer Support - Version 12.2.5 and later
Information in this document applies to any platform.


In IE11, the scroll bar in the Service Requests 'Quick Notes' pop-up is not working. It is working fine in other browsers like fire-fox, safari, etc.
How to make it stable in the IE?


Sign In with your My Oracle Support account

Don't have a My Oracle Support account? Click to get started

My Oracle Support provides customers with access to over a
Million Knowledge Articles and hundreds of Community platforms