Performance Issues Concerning Meters In Asset Form Or Meter Definition form (Doc ID 2142271.1)

Last updated on MAY 26, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3.1 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When using the EAM forms, meters seem to be inaccessible. Any form accessing a meter times out/hangs

EXPECTED BEHAVIOR
To access meters via forms

STEPS
The issue can be reproduced at will with the following steps:
1. Responsibility = Enterprise Asset Management (EAM)
2. Navigation = Assets-> Assets--> Query an Asset (form = EAMFANDF.fmx)
3. Push the View Meters button (lock).

Or,

4. Responsibility = Enterprise Asset Management (EAM)
5. Navigation = Meters-> Meter Definition (form = EAMMETER.fmx)
6. Search for meters fails

 

 

Cause

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