R12:JL:AP: Automatic Collection Document Association Is Not Starting (Doc ID 2142374.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Financials for the Americas - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

The Collection Document Association process is not starting after changing the Collection Document Association field from No to Yes in the global flexfield of the invoice heather.

Expect to have the invoice associated to a collection document automatically after changing the field.


The issue can be reproduced at will with the following steps:

1. Responsibility: Oracle Payables - Brazilian localization
2. Path: Invoices -> Entry -> Invoices 
3. Query an invoice

The global flexfield shows Collection Document Association = No.

Change it to Yes but the collection association process is not starting.

WORKAROUND:
The user can associate the invoice to the collection document manually.
or
Change anything in the invoice payment schedule.

The issue has the following business impact:
Due to this issue, users cannot associate the invoice to a collection document automatically when the flag is changed.

Cause

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