While Performing Reject Or Recount In Cycle Count Adjustments , "Reference" Field Is Greyed Out (Doc ID 2142781.1)

Last updated on SEPTEMBER 19, 2016

Applies to:

Oracle Inventory Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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While Performing Reject or Recount in cycle Count Adjustments , "Reference" field is Greyed out

In Approval count Window while performing the Recount activity Reference is greyed out.

EXPECTED BEHAVIOR
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Reference Field should be editable for performing rejection or recount for an item

STEPS
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The issue can be reproduced at will with the following steps:

Navigation

Navigation --->Inventory Super user ---> Counting ---> Cycle Counting --> Approve Counts ---> Lot&Merge (Cycle Count name) ---> Recount.

Cause

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