Why Sales Order Header Still Remain "Entered" After End of Month, Even though Relevant All Order Line Canceled. (Doc ID 2143269.1)

Last updated on JUNE 21, 2016

Applies to:

Oracle Order Management - Version 12.0.6 and later
Information in this document applies to any platform.

Symptoms

Actual Behavior
Sales order header status still remain "Entered" after end of month, even though relevant all order line cancelled.

Expected Behavior
Sales order header status progress "Closed" or "Cancelled" after end of month, even though relevant all order line cancelled.

Steps to Reproduce

  1. Sales order enter with order line
  2. Relevant all sales order line cancelled
  3. After end of month, check sales order header status.

Cause

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