Self Service Payslip Printable Page Button Throws "The selected action is not available"
Last updated on NOVEMBER 17, 2017
Applies to:Oracle Payroll - Version 12.1 HRMS RUP8 to 12.1 HRMS RUP9 [Release 12.1]
Information in this document applies to any platform.
This note provides a brief overview of
When attempting to view the online payslip and click on the "Printable Page" button, the following error occurs.
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Create personalization to add the Printable Page button.
Employee Self-Service responsibility
(N) Payslip > Click on "Personalize Table Layout: (PayPayslipChseTable)" link
> Click on "Create Item" in the "Cell Format: Pay Payslip Choos...".
Level: Function: Payslip
Item Style: Button
ID: <any value>
Detination URI: OA.jsp?page=/oracle/apps/pay/selfservice/payslip/webui/PayslipPG&retainAM=Y&OARF=printable
Prompt: Printable Page
Target Frame: _blank
Leave all other values as default.
- Go back to Payslip page and click on the Printable Page button.
- Error occurs.
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