My Oracle Support Banner

Create Accounts Receivable (AR) Intercompany Invoices (INCIAR) Does Not Create Credit Memo for Return Material Authorization (RMA) on Internal Sales orders (ISO) (Doc ID 2143645.1)

Last updated on JANUARY 31, 2018

Applies to:

Oracle Inventory Management - Version 12.2.3 and later
Information in this document applies to any platform.
Memo Credit
Internal Sales Order


Actual Behavior
Memo Credit transactions on Return Material Authorization (RMA) for Internal Sales Orders (ISO) do not get picked up by Create Intercompany Accounts Receivable (AR) Invoices and therefore are not passed on to Create Intercompany Accounts Payable (AP) Invoices.

Expected Behavior

Expect to be able to perform RMA  / Memo Credit on Internal Sales Orders and create invoices.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.