Searching For Repair Orders In Depot Repair Search Form Gives Wrong Results (Doc ID 2143782.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Service Request

ACTUAL BEHAVIOR
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While searching for repair orders in Repair Orders form,while performing a search for the second time,The result of first search is retrieved


EXPECTED BEHAVIOR
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Expect the search to work properly all the time

STEPS
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The issue can be reproduced at will with the following steps:
1. (R)Depot Repair
2. Click Repair Orders
3. Query for any serial number
4.Choose any record and click ok to open SR form
5.Click torch icon to choose another serial number
6.Repeat steps 3 and 4
7.Now click torch icon and search for same serial number used in step 3
See that results are not as expected


Cause

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