Punchout Gives Error Java.lang.NullPointerException At PunchoutCallbackCO.processRequest (Doc ID 2144116.1)

Last updated on JUNE 09, 2016

Applies to:

Oracle iProcurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

When attempting to punchout to supplier site, the following error occurs.

ERROR
-----------------------
Error Page
You have encountered an unexpected error. Please contact the system administrator for assistance.


Exception details:

oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
  at oracle.apps.fnd.framework.OAException.wrapperException(OAException.java:912)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:620)
  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
  at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1183)
.
.
## Detail 0 ##
java.lang.NullPointerException
  at oracle.apps.icx.punchout.webui.PunchoutCallbackCO.processRequest(PunchoutCallbackCO.java:107)
  at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processRequest(OAWebBeanHelper.java:604)
  at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processRequest(OAWebBeanContainerHelper.java:252)
  at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processRequest(OAPageLayoutHelper.java:1183)


Steps to reproduce:
1. User accesses EBS using custom iProcurement Responsibility
2. Click on supplier punchout URL
3. User fills their cart
4. User clicks Check Out on supplier site and receives the error

Cause

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