ORA-20001 Error When Updating Disability Information
(Doc ID 2144165.1)
Last updated on AUGUST 11, 2020
Applies to:Oracle HRMS (UK) - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.
This note provides a brief overview of
When updating any field on a disability record and adding an attachment the
'error page' is produced. The exception details are as follows:
Cause: The mandatory argument datetrack_mode has either not been
specified or has been explicitly set to null in the API .
Action: Either specify a value for the datetrack_mode argument which
is not null or contact your local support representative.
Note: If you apply the change of field BEFORE adding an attachment the
transaction is applied successfully
Steps to Reproduce:
The issue can be reproduced at will with the following steps:
- Employee Self-Service
- Disability Information > Update > Correct or
complete the current details OR Enter new information because of a real
change to the current details >
- Add/Amend any field > Add Attachment > Apply
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