ORA-20001 Error When Updating Disability Information (Doc ID 2144165.1)

Last updated on JANUARY 10, 2017

Applies to:

Oracle HRMS (UK) - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

This note provides a brief overview of

Symptoms

Problem Statement:

When updating any field on a disability record and adding an attachment the
'error page' is produced. The exception details are as follows:

 

ORA-20001: The mandatory argument datetrack_mode value cannot be null
Cause: The mandatory argument datetrack_mode has either not been
specified or has been explicitly set to null in the API .
Action: Either specify a value for the datetrack_mode argument which
is not null or contact your local support representative.

Note: If you apply the change of field BEFORE adding an attachment the
transaction is applied successfully

 

Steps to Reproduce:

The issue can be reproduced at will with the following steps:

  1.  Employee Self-Service
  2.  Disability Information > Update > Correct or
    complete the current details OR Enter new information because of a real
    change to the current details >
  3.  Add/Amend any field > Add Attachment > Apply

Cause

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