Dropship Order Lines Part Of A Model Are Getting A Shipset Value (Doc ID 2144214.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version

Dropship order lines are getting updated with shipset when they are part of a
configuration. This creates a problem when receiving the dropship item.
The receiving transaction fails.

These are PTO models. Some models have only dropship items. However,
some have models that have items that are internally shipped & a few are drop
shipped.

Error message during receiving:
--------------
'RVTII-060: Subroutine INV_TXN_MANAGER_PUB.process_Transactions() returned
error
Cause: Subroutine INV_TXN_MANAGER_PUB.process_Transactions() returned an
internal error.
Action: Note this error number and the actions you ...

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Create an order.  Enter model lines using configurator.
Notice that the Ship Set for dropship lines is blank.

2. Change shipset to 2 on Line 1.1 of model and save.
Notice that the dropship lines also got updated with the ship set.
This creates a problem when while receiving the dropship item,
since the dropship item is not actually received. The receiving
transaction fails.

Cause

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