My Oracle Support Banner

Employee Details Not Appearing In Payroll Reconciliation (New Zealand) (XML) (Doc ID 2144357.1)

Last updated on FEBRUARY 23, 2019

Applies to:

Oracle HRMS (New Zealand) - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

PROD 12.1.3 RUP8, New Zealand Payroll

ACTUAL BEHAVIOR
---------------
No Employee's detail is appearing on Payroll Reconciliation (New Zealand) (XML)

EXPECTED BEHAVIOR
-----------------------
Expect employee details available in the report.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. View > Request > submit a new request
2. Name: Payroll Reconciliation (New Zealand) (XML)
2. Submit
3. Observe report shows values but no employee data
 
BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, 37 employees are unable to be reconciled.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.