PA: Control Item Process Approval Workflow Does Not Send Emails (Doc ID 2144460.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Project Planning and Control - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

There are two workflow processes under “ PA Issue and Change Workflow” listed below that one sends email notifications while the other does not. The workflow is triggered from the project management side and we have fully shared project structures.
- ‘PA: Control Item Process Approval’ which is not sending email notifications and
- ‘PA: Control Item Owner Change FYI’ which is sending email notifications.

Need the ‘PA: Control Item Process Approval’ to send email notification.

Cause

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