Tax Amount Not Getting Calculated In Order Management But Calculating When AutoInvoice Is Run.
(Doc ID 2144523.1)
Last updated on DECEMBER 03, 2019
Applies to:
Oracle E-Business Tax - Version 12.1 to 12.2 [Release 12.1 to 12.2]Information in this document applies to any platform.
Symptoms
On : 12.2.5 version, E-Bus Tax Integration for OM
ACTUAL BEHAVIOR
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E-Business taxes assigned to Sales Order line. But after running ‘Calculate Tax’, the tax amount is not getting populated in ‘Tax Amount’ column in pricing tab. Also Tax is calculating correctly when AutoInvoice is run for the same Sales Order or when entering manual invoices in Receivables application.
STEPS
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The issue can be reproduced at will with the following steps:
1. Order Management Responsibility
2. Sales Orders > Query Order
3. Navigate to line level > enter the line
4. Actions > Calculate tax
Cause
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In this Document
| Symptoms |
| Cause |
| Solution |