R12: Payables (AP) Payment Workbench Address Override Not Working Correctly (Doc ID 2144666.1)

Last updated on MAY 31, 2016

Applies to:

Oracle Payables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Accounting Issues in AP

ACTUAL BEHAVIOR
---------------
The Payables Option "Single Payment: Allow Address Change" controls the Payment Address field on the payment workbench.  It is this address that you should be able to populate to override the trading partner address for quick checks.  The problem occurs that after you enter the payment address to override the trading address, the data disappears once you save the record and therefore does not populate the iby_payments_all so that the new address may print on the check. The Payment Address wasn't printed on check and it doesn't exist in Payment Output XML data.  Also even after a quick check has been sent, the form allows you to go back and change the payment address field.  It will even save the new address to the ap_checks_all table, placing it out of sync with the iby_payments_all table.
 
EXPECTED BEHAVIOR
-----------------------
Changing the address before the check is formatted/saved should allow the changed address to appear on the check. And you should not be able to change the address after the check is created.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

Verified Vendor had open invoices
  Navigation:  Payables Manager -> Payments -> Payments
  Type = Quick Check
  Supplier Name = entered the supplier name
  Suppliter Site = select one from the list
  Payment Date = today's date
  Bank Account = select from list
  Payment Process Profile = select one from list
  Go back to Trading Partner Address and clikd the field, default address will
  pop in
  Next, go to "Payment Address" field (do not select invoices yet), the
  Trading Partner Address will appear and change Address details in this
  window
  Go to Enter/select Invoices
  Select Invoices to be paid
  
  Check Concrrrent Request and find the "Format Payment Instruction Text
  Output" to view Payment Format.  Payment Address is not showing.

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, checks have incorrect/missing address

Cause

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