Shipping/Billing Address Information Not Defaulted Onto Copied Quote

(Doc ID 2145149.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Quoting - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.


On : 12.2.4 version, HTML User Interface

Shipping/Billing Address information not defaulted onto Copied Quote when duplicating quote to new customer.

Expect new quote to be created with default shipping and billing addresses setup for the new customer.

The issue can be reproduced at will with the following steps:

1. Set system profile option "ASO: Enable Defaulting Rule" to 'No'
2. Actions > Duplicate Quote
3. Select to copy to a different customer
4. See that the newly created Quote shows no addresses defaulted in Shipping and Billing tab


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