Shipping/Billing Address Information Not Defaulted Onto Copied Quote (Doc ID 2145149.1)

Last updated on JUNE 13, 2017

Applies to:

Oracle Quoting - Version 12.1.3 to 12.2.4 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, HTML User Interface

ACTUAL BEHAVIOR
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Shipping/Billing Address information not defaulted onto Copied Quote when duplicating quote to new customer.


EXPECTED BEHAVIOR
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Expect new quote to be created with default shipping and billing addresses setup for the new customer.

STEPS
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The issue can be reproduced at will with the following steps:

1. Set system profile option "ASO: Enable Defaulting Rule" to 'No'
2. Actions > Duplicate Quote
3. Select to copy to a different customer
4. See that the newly created Quote shows no addresses defaulted in Shipping and Billing tab

Cause

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