My Oracle Support Banner

Rebuildable Item doesn't Show in Subinventory after Ending the Relationship with the Parent Asset (Doc ID 2145454.1)

Last updated on JULY 14, 2020

Applies to:

Oracle Installed Base - Version 12.2.4 and later
Oracle Work in Process - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
---------------
While attempting to do a simple search in the serialized rebuildable page in EAM "Enterprise Asset Management" Self Service, the returned asset number results do not display the subinventory value. The on-hand shows it is available.

EXPECTED BEHAVIOR
-----------------------
The sub-inventory value should appear in the results.

STEPS
-----------------------
The issue can be reproduced at will with the following steps:

1. Responsibility: Maintenance Super User
2. Navigation: Assets tab >> Rebuildable Inventory
3. Go to the rebuild configurations history information and look at the rebuild parent.
4. Click on the pencil to update the end date.
5. Go to the simple search page and search for the Asset Number.
6. The Asset Number is displayed, but no Subinventory is shown.

Cause

To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!


In this Document
Symptoms
Cause
Solution
References


My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.