Work Order Advanced Search Not Sorting Based on Scheduled Start Date (Doc ID 2145753.1)

Last updated on JUNE 27, 2017

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 to 12.2.5 [Release 12.1 to 12.2]
Information in this document applies to any platform.

Symptoms

When trying to sort by “Scheduled Start Date" in Work Order Advanced Search page, the list is going blank

Expect to see same list as before, ordered by “Scheduled Start Date"

The issue can be reproduced at will with the following steps:
1. Maintenance Super User > Work Orders > Advance search
2. Select following criteria:
a. asset number contains cran
b. status type is Released
c. work order owning department  in CR-CRANE
3. hit the “go” button> see correct list
4. click on the header of column “scheduled start date.” > list is going blank and see the message “No results found.”

Cause

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