“Run Clover ETL Graphs” Program Ended With Error Status: No Results available and No refinements available (Doc ID 2145875.1)

Last updated on JUNE 03, 2016

Applies to:

Oracle Enterprise Asset Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Endeca Related Issues (v5 and lower)

When attempting to use the “Run Clover ETL Graphs” concurrent program, the program ends in error
the following error occurs in the Work Orders and Stores pages:

ERROR
-----------------------
No Results available and No refinements available


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Responsibility: EBS-Endeca Administrator
2. Navigation Path: Submit Requests> Program name: Run Clover ETL Graphs
3. Parameters:
  Sandbox: eam
  Graph Type: LoadWODataFull.grf

Errors can be view via:
1. Responsibility: Maintenance Super User
2. navigation Work Request tab or Stores tab > No Results Available under Work Request section, No further refinements available under Work Request Type



Cause

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