Element Values for Flexible Spending Accounts are Incorrect After Processing a Salary Change Life Event (Doc ID 2145878.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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Find that after processing a Salary Change life event, the element rates for Dependent and Health Care Flexible Spending Accounts (FSA) display correctly in Benefits Service Center > Rates, but the element entries are not.
It appears that the total annual amount is divided by the remaining pay periods left in the year, ignoring what has already been taken.

EXPECTED BEHAVIOR
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Expect no change to the calculated values as these life events are not changing the amount of the FSA rate.
Additionally, only the element is changing.

STEPS
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The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a currently enrolled employee.
3. Process a Salary Change life event.
See that the FSA element values are incorrect.

Cause

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