My Oracle Support Banner

Element Values for Flexible Spending Accounts are Incorrect After Processing a Salary Change Life Event (Doc ID 2145878.1)

Last updated on FEBRUARY 03, 2019

Applies to:

Oracle Advanced Benefits - Version 12.1 HRMS RUP8 and later
Information in this document applies to any platform.


Find that after processing a Salary Change life event, the element rates for Dependent and Health Care Flexible Spending Accounts (FSA) display correctly in Benefits Service Center > Rates, but the element entries are not.
It appears that the total annual amount is divided by the remaining pay periods left in the year, ignoring what has already been taken.

Expect no change to the calculated values as these life events are not changing the amount of the FSA rate.
Additionally, only the element is changing.

The issue can be reproduced at will with the following steps:
1. Go to responsibility US Super HRMS Manager.
2. Navigate to People > Benefits Service Center and query a currently enrolled employee.
3. Process a Salary Change life event.
See that the FSA element values are incorrect.


To view full details, sign in with your My Oracle Support account.

Don't have a My Oracle Support account? Click to get started!

In this Document

This document is being delivered to you via Oracle Support's Rapid Visibility (RaV) process and therefore has not been subject to an independent technical review.
My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.