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Reconciled Receipt Before RISK_ELIMINATED and REVERSED with NSF still showing available for Reconcilation (Doc ID 2146164.1)

Last updated on AUGUST 14, 2018

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Receivables Cash Management

ACTUAL BEHAVIOR
---------------
reconciled receipt before risk_eliminated and then reversed with NSF is still available for reconciliation


EXPECTED BEHAVIOR
-----------------------
reconciled receipt to not be present for reconciliation

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1.Create receipt,clear it and reconcile it before Risk elimination
2. Reverse receipt with NSF
3.Reconcile reversed receipt with NSF statement line

BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users still see the receipt as available for reconciliation

Cause

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