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How to resolve error 'The Reason is invalid with the current Transaction Date.' (Doc ID 2146214.1)

Last updated on MAY 04, 2021

Applies to:

Oracle Trade Management - Version 12.2.5 and later
Information in this document applies to any platform.

Goal

We have created a transaction and then short paid the invoice. A deduction is created successfully.

While approving the claim we are getting an error mentioned below. Deduction status is changing from pending close to open.
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An error has occured during Approval of Claim "DEDXXXXX".

Error Log: 1: The Reason is invalid with the current Transaction Date.

2: Failure encountered in AR_CREDIT_MEMO_API_PUB.Create_request call to arw_cmreq_cover.ar_request_cm
3: An error occurred when calling AR credit memo workflow API to create credit memo.
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Solution

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In this Document
Goal
Solution


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