R12:IBY: During Payment Instruction Reprint Negotiable Checks Are Printed First Then The Overflow Checks (Doc ID 2146657.1)

Last updated on AUGUST 05, 2016

Applies to:

Oracle Payments - Version 12.0.0 to 12.2.5 [Release 12.0 to 12.2]
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
When reprinting checks from a payment process request (PPR) by range, the new checks are not in the same order as the originals. The negotiable checks are printing first. Consider the example below where check numbers 1-6 are reprinted.

Original Check Supplier Status Reprint Check
1 A Void 15
2 A Void 12
3 A Negotiable 10
4 B Void 13
5 B Void 14
6 B Negotiable 11
7 C Void -
8 C Void -
9 C Negotiable -


EXPECTED BEHAVIOR

The reprinted checks should be in the same order as the original print. Overflow checks should be before their associated negotiable check.

Original Check Supplier Status Reprint Check
1 A Void 10
2 A Void 11
3 A Negotiable 12
4 B Void 13
5 B Void 14
6 B Negotiable 15
7 C Void -
8 C Void -
9 C Negotiable -


STEPS

The issue can be reproduced at will with the following steps:
1. Submit a PPR
2. Process through Formatting stage
3. After printing, reprint checks by range
4. Observe the reprinted checks are in a different order, where negotiable checks are first

BUSINESS IMPACT
The issue has the following business impact:
Due to this issue, checks are being printed in the incorrect order. Overflow checks are not being grouped properly with their negotiable checks for remittance details.

Cause

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