12.2 E-Business Suite Import/Export of Personalizations Fails with Message "Error: Cannot Display Page" in the Functional Administration Personalizations Import Page (Doc ID 2146836.1)

Last updated on JUNE 22, 2016

Applies to:

Oracle Applications Framework - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

E-Business Suite 12.2 Applications Framework, Personalization issues

While trying to import/export Personalizations in 12.2.4, it fails with the following error:

Error: Cannot Display Page
Documents Imported
You cannot complete this task because of of the following events caused a loss of page data:
- Your login session has expired.
- A system failure has occurred.

Sometimes the Documents are imported and the import is successful, other times the import fails and only the above error is received.

 

Reproducible Steps:

The error occurs under the following navigation path:

Functional Administration -> Personalizations ->Import/Export -> Exported Personalizations

Under the above navigation:

1. Select a OAF Personalization 

2. Click on Import from File System button

Cause

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