12.2 E-Business Suite Import/Export of Personalizations Fails with Message "Error: Cannot Display Page" in the Functional Administration Personalizations Import Page
(Doc ID 2146836.1)
Last updated on OCTOBER 02, 2020
Applies to:Oracle Applications Framework - Version 12.2.4 and later
Information in this document applies to any platform.
E-Business Suite 12.2 Applications Framework, Personalization issues
While trying to import/export Personalizations in 12.2.4, it fails with the following error:
Error: Cannot Display Page
You cannot complete this task because of of the following events caused a loss of page data:
- Your login session has expired.
- A system failure has occurred.
Sometimes the Documents are imported and the import is successful, other times the import fails and only the above error is received.
The error occurs under the following navigation path:
Functional Administration -> Personalizations ->Import/Export -> Exported Personalizations
Under the above navigation:
1. Select a OAF Personalization
2. Click on Import from File System button
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