User Unable To Create AR Invoice Due To Address Validation Error of Cannot Derive a Tax Jurisdiction (Doc ID 2146878.1)

Last updated on JULY 24, 2017

Applies to:

Oracle Receivables - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Transactions Related

When attempting to create an invoice or CM ,
the following error occurs.

ERROR
-----------------------
The System cannot determine geographical information for this location and cannot derive a tax jurisdiction. Please contact your system administrator.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
Responsibility: Receivables Manager
Navigation: Transactions > Transactions



BUSINESS IMPACT
-----------------------
The issue has the following business impact:
Due to this issue, users cannot create CM or Invoice for customer

Cause

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