Set up Issue: Unable to Progress the Order, "The Person Who Entered the Order, &USER, Is Not a Valid Buyer or Employee" (Doc ID 2147194.1)

Last updated on APRIL 04, 2025

Applies to:

Symptoms

When attempting to progress some Drop Ship Orders, the following error occurs.

ERROR
The person who entered the order, &USER, is not a valid buyer or employee


STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Open one of the Drop Ship Orders with the issue.
4. Attempt to progress the Drop Ship Order (Actions > Progress Order).

Cause

My Oracle Support provides customers with access to over a million knowledge articles and a vibrant support community of peers and Oracle experts.