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Set up Issue: Unable to Progress the Order, "The Person Who Entered the Order, &USER, Is Not a Valid Buyer or Employee" (Doc ID 2147194.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.


When attempting to progress some Drop Ship Orders, the following error occurs.

The person who entered the order, &USER, is not a valid buyer or employee

1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Open one of the Drop Ship Orders with the issue.
4. Attempt to progress the Drop Ship Order (Actions > Progress Order).


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