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Set up Issue: Unable to Progress the Order, "The Person Who Entered the Order, &USER, Is Not a Valid Buyer or Employee" (Doc ID 2147194.1)

Last updated on JANUARY 25, 2021

Applies to:

Oracle Order Management - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms


When attempting to progress some Drop Ship Orders, the following error occurs.

ERROR
The person who entered the order, &USER, is not a valid buyer or employee


STEPS
1. Via the Order Management Responsibility.
2. Navigate: Orders, Returns > Sales Orders.
3. Open one of the Drop Ship Orders with the issue.
4. Attempt to progress the Drop Ship Order (Actions > Progress Order).

Cause

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In this Document
Symptoms
Cause
Solution
References


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