In SSHR Approval History - The Comments Entered for Resubmitted Transactions Are Not Displaying in the Action History

(Doc ID 2147219.1)

Last updated on JUNE 09, 2016

Applies to:

Oracle Self-Service Human Resources - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1 HRMS RUP8 version, Workflow,Approval,Common Funct

In SSHR application the comments entered for resubmitted transactions are not displaying in the Action History.

Expect comments to be displayed correctly in approval history for resubmitted transactions.

The issue can be reproduced at will with the following steps:
Log in as user
Start process for Extra information types
Add a record
Click on Apply
Click on Next
Type a comment and submit
Log out and log in as first approver.
Click on Switch user
Switch the user
Open the worklist item you just sent.
Click on return for correction
Fill in the note and submit
Log in as initiator
Open the worklist item for correction
Continue the action (in dutch, Doorgaan met actie)
Update a field and apply
Click on Next in the screen below
Fill in the comments to approver and submit
Transaction is sent again
Log in as approver
Switch user
Open the newest worklist item
The update on the comments of the initiator are not shown.


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