Control Item Type For Issues Always Calls Approval Workflow, Can Not Automatically Approve (Doc ID 2147451.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Project Planning and Control - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Change Management

Control Item Type for Issues always calls Approval workflow, can not Automatic Approve

After creating an Issue (control item type DMV Issue) with the Approval option set to "Automatic Approval on Submission", users are not able to change the Issue Status to "Approved", the only values are "Cancelled" or "Submitted". When they select "Submitted" and click the Submit button, the approval workflow is activated and the Project Manager gets a workflow notification requesting Approval.

Per the R12.2.4 Projects Implementation Guide,
"Optionally, select an approval option:
• Issues: Approval is not required for issues. However, you can check the Approval Required box to require approvals for issues that are created for the issue type."

The Approval options are "Standard" and "Automatic Approval on Submission", but have created issues with the Approval options for the Item Type set each way and the results appear to be the same.

Cause

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