Performance Issues With The Order Import Standard Program. (Doc ID 2147727.1)

Last updated on SEPTEMBER 08, 2016

Applies to:

Oracle Order Management - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Transaction Entry

ACTUAL BEHAVIOR
---------------
Performance issues with the Order Import Standard Program.

We see a severe performance issues with the Order Import Standard Program. For a 50 lines order it is taking more than one hour. On doing more analysis we found out that there is a full table scan happening on the query below:
SELECT 1
FROM OE_ORDER_LINES
WHERE TO_CHAR(HEADER_ID) = :B2 AND TO_CHAR(SHIP_SET_ID) = :B1 AND ROWNUM=1.
 and this coming from the standard package 'OEOIMP'

Cause

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