Getting 'Function Security...' Error When Attempting To Create A New Responsibility Using The Standard "Visit Work Package" Menu (Doc ID 2147861.1)

Last updated on JUNE 12, 2017

Applies to:

Oracle Complex Maintenance, Repair, & Overhaul - Version 12.2.4 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.4 version, Visit Work Package

When attempting to create a new responsibility using the standard cMRO "Visit Work Package" menu, the following error occurs.

ERROR
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Function Security determines access to this function. You are not authorized to perform this function.


STEPS
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The issue can be reproduced at will with the following steps:
1. Create Responsibility just to create/update visits Using standard Oracle cMRO Menu
2. Use new responsibility
3. Search Draft Visit
4. Open Visit and attempt to Plan Visit
5. Hit Go to Plan Visit – receive error

Cause

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