Unable To Create A Repair Order In Oracle Depot Repair Due To API Error When Item Has More Than 40 Characters

(Doc ID 2148059.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.


On : 12.1.3 version, Logistics Management

When attempting to create a Repair Order using an Item defined with more than 40 characters,
the following error occurs.

Repair Order Create failed due to error in API.

The issue can be reproduced at will with the following steps:
1. Go to Repair Orders form and try to create a repair order using an item defined with more than 40 characters
2. The reported error occurs


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