Unable To Create A Repair Order In Oracle Depot Repair Due To API Error When Item Has More Than 40 Characters

(Doc ID 2148059.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Depot Repair - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

On : 12.1.3 version, Logistics Management

When attempting to create a Repair Order using an Item defined with more than 40 characters,
the following error occurs.

ERROR
-----------------------
Repair Order Create failed due to error in API.


STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Go to Repair Orders form and try to create a repair order using an item defined with more than 40 characters
2. The reported error occurs



Cause

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