IProcurement Returns Errors Upon Checkout Step Of The Shopping Cart. oracle.apps.icx.por.req.server.InfoTemplateSvrCmd.invalidateAllInfoTemplates(InfoTemplateSvrCmd.java:134) (Doc ID 2148128.1)

Last updated on OCTOBER 10, 2022

Applies to:

Oracle iProcurement - Version 12.1.1 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.

Symptoms

In Oracle iProcurement, Release 12.1.3, an error occurs when users attempt to perform checkout during creation of a requisition.

Error

Error Page
You have encountered an unexpected error. Please contact the System Administrator for assistance.
Click here for exception details.

Exception Details.
oracle.apps.fnd.framework.OAException: java.lang.NullPointerException
   at oracle.apps.fnd.framework.OAException.wrapperInvocationTargetException(OAException.java:996)
   at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:211)
   at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:722)
   at oracle.apps.icx.por.common.webui.ClientUtil.invokeMethod(ClientUtil.java:973)
   at oracle.apps.icx.por.common.webui.PorBaseCOImpl.invokeMethod(PorBaseCOImpl.java:232)
   at oracle.apps.icx.por.common.webui.PorBaseCOImpl.executeServerCommand(PorBaseCOImpl.java:150)
   at oracle.apps.icx.por.req.webui.ShoppingCartCO.checkout(ShoppingCartCO.java:718)
   at oracle.apps.icx.por.req.webui.ShoppingCartCO.processFormRequest(ShoppingCartCO.java:233)
   at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:843)
   at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
   at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1202)
   at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
   at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1055)
   at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequestChildren(OAWebBeanHelper.java:1021)
   at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:876)
..
..
## Detail 0 ##
java.lang.NullPointerException
   at oracle.apps.icx.por.req.server.InfoTemplateSvrCmd.invalidateAllInfoTemplates(InfoTemplateSvrCmd.java:134)
   at oracle.apps.icx.por.req.server.RequisitionAMImpl.invalidateAllInfoTemplates(RequisitionAMImpl.java:535)
   at oracle.apps.icx.por.req.server.ShoppingCartSvrCmd.validateInfoTemplates(ShoppingCartSvrCmd.java:1032)
   at oracle.apps.icx.por.req.server.ShoppingCartSvrCmd.handleCheckout(ShoppingCartSvrCmd.java:553)
   at oracle.apps.icx.por.req.server.ShoppingCartSvrCmd.execute(ShoppingCartSvrCmd.java:154)
   at oracle.apps.icx.por.common.server.PorBaseAMImpl.executeServerCommand(PorBaseAMImpl.java:122)
   at sun.reflect.NativeMethodAccessorImpl.invoke0(Native Method)
   at sun.reflect.NativeMethodAccessorImpl.invoke(NativeMethodAccessorImpl.java:39)
   at sun.reflect.DelegatingMethodAccessorImpl.invoke(DelegatingMethodAccessorImpl.java:25)
   at java.lang.reflect.Method.invoke(Method.java:597)
   at oracle.apps.fnd.framework.server.OAUtility.invokeMethod(OAUtility.java:190)
   at oracle.apps.fnd.framework.server.OAApplicationModuleImpl.invokeMethod(OAApplicationModuleImpl.java:722)
   at oracle.apps.icx.por.common.webui.ClientUtil.invokeMethod(ClientUtil.java:973)
   at oracle.apps.icx.por.common.webui.PorBaseCOImpl.invokeMethod(PorBaseCOImpl.java:232)
   at oracle.apps.icx.por.common.webui.PorBaseCOImpl.executeServerCommand(PorBaseCOImpl.java:150)
   at oracle.apps.icx.por.req.webui.ShoppingCartCO.checkout(ShoppingCartCO.java:718)
   at oracle.apps.icx.por.req.webui.ShoppingCartCO.processFormRequest(ShoppingCartCO.java:233)
   at oracle.apps.fnd.framework.webui.OAWebBeanHelper.processFormRequest(OAWebBeanHelper.java:843)
   at oracle.apps.fnd.framework.webui.OAWebBeanContainerHelper.processFormRequest(OAWebBeanContainerHelper.java:385)
   at oracle.apps.fnd.framework.webui.OAPageLayoutHelper.processFormRequest(OAPageLayoutHelper.java:1202)
   at oracle.apps.fnd.framework.webui.beans.layout.OAPageLayoutBean.processFormRequest(OAPageLayoutBean.java:1579)
..
..

Steps To Reproduce

The issue can be reproduced at will with the following steps:
1. Log in to Oracle Applications.
2. Navigate to an iProcurement responsibility > iProcurement Home Page > Shop tab > Non-Catalog Request subtab.
3. On the Non-Catalog Request page, enter the item details and click the Add to Cart button.
4. Click the View Cart and Checkout button.
5. On the Shopping Cart page, the item shows in the cart. Click the Checkout button. An error appears at this point.

Changes

Cause

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IProcurement Returns Errors Upon Checkout Step Of The Shopping Cart. oracle.apps.icx.por.req.server.InfoTemplateSvrCmd.invalidateAllInfoTemplates(InfoTemplateSvrCmd.java:134) (Doc ID 2148128.1)

Applies to:

Symptoms

Changes

Cause

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