The Discard Button Is Not Working On The Deferred Transactions Summary Page

(Doc ID 2148215.1)

Last updated on MARCH 08, 2017

Applies to:

Oracle Mobile Field Service - Version 12.1.3 to 12.1.3 [Release 12.1]
Information in this document applies to any platform.


On : 12.1.3

When attempting to discard all deferred messages from mobile administrator responsibility an error occurs.

The error just says "Error"   with no additional details.

The issue can be reproduced at will with the following steps:
1. Responsibility: Mobile Field Service Administrator
2. Navigation: Multi Platform > Home
3. Choose a group by pressing one of the number hyperlinks. A list of Deferred messages appears
4. Press Select All
5. Press Discard
6. A message appears at the top of the page that says "Error"
  The Deferred messages are not cleared.


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