"The IMAP Server Is Currently Unavailable." Error When Activating Email Account On 12.2.5 (Doc ID 2148411.1)

Last updated on JUNE 14, 2016

Applies to:

Oracle Email Center - Version 12.2.5 and later
Information in this document applies to any platform.

Symptoms

On : 12.2.5 version, Server Components

When attempting to activate a new email account, the following error occurs.

ERROR
-----------------------
The IMAP server is currently unavailable

STEPS
-----------------------
The issue can be reproduced at will with the following steps:
1. Email Center Administrator
2. Email Center Administration
3. Administration
4. Email Accounts


Cause

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