Work Confirmation Approval Workflow Approved By First Approver Not Second Approver (Doc ID 2148461.1)

Last updated on MAY 24, 2017

Applies to:

Oracle Services Procurement - Version 12.1.3 and later
Information in this document applies to any platform.

Symptoms

ACTUAL BEHAVIOR
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The work confirmation approval workflow is approved by the first approver and does not go to the next (second) approver.

EXPECTED BEHAVIOR
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The approval workflow should go to the second approver.

STEPS
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The issue can be reproduced at will with the following steps:

  1. Create Work Confirmation
  2. Submit for approval.
  3. The Work confirmations is approved by the first approver and does not go to the next (second) approver.




Cause

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